[Mark Brigman]

For sure. The best leaders are life-long learners. The Harvard contributions are helpful.
As Mike Milich describes in his course, approaches that many programs teach (like Harvard), focus on problem solving. This approach is ideal if both parties see the same problem in the same way. But what happens when they don’t? I really like how the “4-Phases Model” handles alternative approaches when “problem-solving” does not work.