[Mary Hand]

Thanks Patrick! These are great tips to keep in mind. It all comes back to us only being in control of how we handle our own emotions and comments when discussions become challenging. It’s not always easy to do when in the situation, but being honest, respectful, and maintaining the other person’s self esteem while also maintaining your own self respect, is key to success…or walking away with your self respect in tact. That, and taking a few deep breaths to calm your inner voice. 🙂